bdx88's Privacy Policy

Our Commitment to Privacy

bdx88 places the highest priority on the privacy of players in Bangladesh. This privacy policy describes what information we collect, how we use and store that information, and what rights you have regarding your data.

By using our platform, you are considered to have agreed to the terms of this policy. If this policy changes, we will notify you in a timely manner.

When you open an account, log in, or use our services on bdx88, we collect certain information. This information is listed below by category:

1.1 Information You Provide Directly

Information you provide to us directly:

• Your name, mobile number, and email address
• Identity document details provided when creating an account
• Payment method information for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Information provided when contacting our support team
• Documents provided for identity verification

1.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser information and operating system
• Date and time of site access
• Pages you visit and links you click
• Gaming activity and transaction history
• Information obtained from cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may also receive information from trusted third parties, such as identity verification agencies or payment processing providers. This information is used for the purpose of securing your account and preventing fraud.

bdx88 uses your information only for legitimate and transparent purposes. Those purposes are described in detail below:

2.1 Service Delivery and Operations

• To create, manage, and secure your account
• To process deposit and withdrawal transactions
• To apply bonuses and promotions
• To personalise your gaming experience

2.2 Legal and Regulatory Obligations

• Identity verification and age confirmation (for users aged 21+ only)
• Anti-money laundering and fraud detection
• Implementation of responsible gaming policies
• Compliance with applicable laws and regulations

2.3 Communication and Support

• To provide customer service via 24/7 live chat and email
• To send important account information and notifications
• To deliver relevant promotional information (subject to your consent)

2.4 Improvement and Analytics

• To monitor and improve platform performance
• To analyse the user experience
• To develop new services and features

bdx88 adopts industry-standard technical and administrative measures to ensure the security of your information. Our security framework is described below:

3.1 Technical Protection

• SSL (Secure Socket Layer) encryption — all data exchanged between you and our servers is fully encrypted
• Strong password policy for account access
• Systems that automatically detect suspicious activity
• Regular security audits and testing

3.2 Administrative Protection

• Access to your information is restricted to authorised staff only
• Regular data protection training for staff
• Strict enforcement of internal data policies
• Strict confidentiality agreements with third-party service providers

While we are committed to ensuring maximum protection, no digital system is entirely free of risk. We will notify you as quickly as possible about any security breach.

Cookies are small text files stored on your device when you visit bdx88. They help us remember your preferences and improve our services.

4.1 Types of Cookies

• Essential cookies: Required for the core functionality of the platform, such as maintaining your login session.
• Performance cookies: Used to analyse site performance.
• Functionality cookies: Store your preferences and settings.
• Marketing cookies: To display relevant ads based on your preferences.

4.2 Cookie Controls

You can manage cookies from your browser settings. Please note that disabling essential cookies may affect some platform functionality.

We do not sell your personal information to any third party. However, sharing information may be necessary in certain circumstances:

5.1 Service Providers

Information may be shared on a limited basis with payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and technology infrastructure providers. All such providers operate under strict confidentiality agreements.

5.2 Legal Obligations

In response to a court order or legal claim, or in the context of a fraud or money laundering investigation, we may be required to share necessary information with authorities.

5.3 Business Changes

In the event of a company merger, acquisition, or asset sale, your information may be transferred to the relevant new entity. We will notify you in advance in such cases.

We retain your information only for as long as it is necessary or legally required:

• Active account data: For as long as the account remains active.
• Transaction records: For the period required by legal obligations.
• Communication history: For a limited period to improve customer service quality.
• Identity verification documents: For the period required by regulatory rules.

Once the retention period has passed, your information is securely deleted or anonymised.

You have the following rights regarding your personal information:

7.1 Right to Know

You have the right to know what information we are collecting about you and how it is being used.

7.2 Right to Rectification

If any of your information is incorrect, you may request that it be corrected. Ensuring accurate information is important for both of us.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.

7.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted.

7.5 Right to Withdraw from Marketing Communications

You can stop receiving promotional emails or messages at any time. To do so, contact our support team.

bdx88 is for users aged 21 and above only. We do not knowingly collect any information from minors. If we become aware that information from a minor has been collected, we will immediately close that account and delete the related information.

If you suspect that a minor has registered on our platform, please notify us immediately at [email protected].

We may update this privacy policy from time to time. For any significant changes, we will:

• Send a notification to your registered email
• Display a clear notice on the platform
• Show the date of the update on this page

Continuing to use the platform after any changes will be considered as your acceptance of the revised policy. We recommend that you review this policy regularly.